What tool is this? Does this tool still fall under warranty? How can I order a repair directly on the jobsite? No need to worry – the Hilti Connect App brings hassle-free tool services to your fingertips
We are driven to offer the best professional tool and asset management services for your company. The Hilti Connect app is part of our vision to create a connected jobsite along with ON!Track, our Asset Management solution, and connected tools whether that be with Bluetooth or NFC (Near Field Communication).
Hilti Connect Overview
Identifying Tools - There are several ways to digitally connect to your Hilti tools including NFC and Bluetooth.
There are 4 ways to be able to identify a Hilti tool. Each way is effective and gives you access to relevant tool information.
NFC - Use your NFC enabled phone to scan the Near Field Communication (NFC) tag under the rating plates of our tools to have access to that tool's information and repair history. NFC enabled tools have a connected symbol on the rating plate.
Tool Type - Once you're logged in to the app, you can type in the tool description (ex, "TE 60") to find a specific tool.
Serial Number - Each Hilti tool has a unique serial number that is transferred to your customer account at the point of purchase. By typing the serial number into the search bar, you can see all relevant information and send it in for repair.
Bluetooth - For our DX 5 and BX 3. View shot count and usage information and receive alerts when you need to clean your tool or schedule maintenance.
Tool Information and Repair History
With the Hilti Connect App, you can view the following information about your tools:
Purchase date
Invoice number
Warranty or Tool Park management expiration dates
Repair history such as the number of repairs, last repair date, and total cost for repair on that tool. This helps you decide whether to repair or replace the tool.
Access relevant documents like operator’s manuals
Find the best accessories, related products, and how to videos
Submit Tools for Repair
One feature of Hilti Connect is the ability to process a tool repair. Some of the key attributes are:
Submit tools for repair with the touch of a button right from your smart phone
Receive the shipping label by email, box up the tool, and send it to Hilti for professional repair
Take advantage of our 3 days turn around on repairs in our first-class repair centers
Eliminate the tool repair hassle and streamline it by going digital with Hilti Connect
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