TOOL REPAIR MADE EASY

Requesting a tool repair online is simple, fast and convenient – allowing you to track the status of your repair along the way.

1. Log in to your Hilti account

2. Click on 'Manage my tools' at the top of the browser window

3. Select 'My repairs'

4. Check the box(es) to select tool(s) you want and click the 'Repair' button

5. Fill out the request form, delivery options, purchase order number and click 'Submit Order'. Shipping label(s) will be emailed to you – print, attach to box and ship

With Tool Fleet Management, all repair costs are covered, completed within three days, and delivered directly to your jobsite. Batteries, chargers and spare parts are also included.

With Tool Fleet Management, you can request a loan tool during the repair process to help reduce downtime and delay. With loan tools, you don't need to have back up tools on stock.*

To request a loan tool for a Fleet tool repair, simply select "Request loan tool" during Step 1 of the online repair process.

^{*Some exclusions apply}